Customer feedback

    WE WOULD APPRECIATE YOUR FEEDBACK ON OUR PROJECTS & SERVICE

    Your Name (required)

    Name of Organisation

    Your Email (required)

    PLEASE TICK THE BOX THAT BEST DESCRIBES YOUR LEVEL OF SATISFACTION

    Meeting your expectations for the service:

    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    Overall value for money:

    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    On time delivery – dependability & reliability:

    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    Support and assistance (ease of access to support, response time to queries etc):

    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    Documentation – accuracy, completeness & clarity:

    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    General communications – e.g. appropriate information provided in a timely fashion:

    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    Overall satisfaction with service provided (flexibility, responsiveness, communications):

    Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

    What was the reason for the visit?

    Any further comments to improve our service or additional service requirements you may have?

    Do you know any other organisations that might be interested in our services? Please comment below  

    THANK YOU FOR COMPLETING THIS QUESTIONNAIRE