Camera Security Services Limited (CSS) take your privacy seriously.

So while our core services are offered to keep you and your property safe and secure we also treat and keep your personal information confidential and secure in the same way too.

The nature of our business means we are unable to provide our services without collecting personal data.
We collect personal data from you in order to provide and administer our services to you or to be able to prepare quotations and service provision requests made to us.

We also collect some information for the prevention/detection of crime and enable us to interact with emergency services. At times this data collection may be via a specific form, feature, or other service that you may use or request.

You have a choice whether to provide information to us, however if you choose not to provide some of the personal information requested this may affect our ability to provide services, products or request appropriate security & emergency responses.

The types of personal data we collect may include:

• Personal information (including name, email, address & phone number)
• Preferred contact preferences and passwords
• Information about your property and access arrangements.
• Financial information to process payment requests.

We only collect information that we need or that will help us to provide the best service possible.
Our records & processing systems have been updated to align with current requirements to ensure we record when and how information is collected from you and your contact preferences.

We will not supply or sell your details to any organisation for marketing purposes and we only share information when required by law or with carefully selected partners working with us in order to provide a service to you.

You can change how we contact you at any time and can opt to update or remove your personal details at any point. Should you wish to remove/update personal information provided we can advise how this may affect our service provision to you.

mail us at if you have any questions regarding how we manage your data or wish to update your preferences.

Information is only retained by us in line with statutory legal requirements and you can request that we remove personal data on cessation of any service.

Our Privacy Policy is reviewed and updated from time to time to ensure it actively reflects any requirements we have to hold your personal data and remains relevant & up to date.

For ease of access and visibility the current version of our Privacy Policy is always published on our website

CSS_CPN_Policy Updated – 21st May 2018